How to send Recognition

Recognition is a simple and meaningful way to show appreciation for your colleagues. Whether someone went above and beyond, helped you with a project, or consistently brings positivity to the team, sending recognition lets them know their efforts are valued. Recognition strengthens connections, builds morale, and creates a culture of appreciation at work.

• Thank a teammate who helped you meet a tight deadline
• Celebrate a colleague who demonstrated a company value in their work
• Recognize someone for taking initiative on a project
• Appreciate a coworker who supported you during a challenging task

You can recognize someone at any time from anywhere in the platform by clicking on the Recognize someone button.

1. Use the search function to find the recognition recipient(s).
2. Add a meaningful recognition message - if you need help finding the right words, provide some basic context and click Refine with AI.
3. Select at least 1 quality that best aligns with the action you're recognizing. 
4. If applicable, add a point value that best represents the recognition you're giving. E.g. a casual "thanks for your help" recognition should earn fewer points than a "you were a life-saver!" recognition.
5. Click Send. (You can schedule the recognition message to send at a later time by clicking on the down arrow next to the send button, select schedule send and then set your date and time)

       Note: Points are optional and may not be enabled in your organization.

• Be specific about what the person did and why it mattered — this makes your recognition more meaningful.
• Keep your message personal and authentic. Even a short note can make a big difference.
• Don’t wait for big achievements — recognizing everyday contributions is just as important.

Q: Can I send recognition to more than one person?
A: Yes! You can send recognition to multiple people.

Q: Do I need to add points when sending recognition?
A: No, points are optional and may not be enabled by your company. You can still send recognition without them.

Q: Can I send my message privately?
A: Yes! By default, recognition messages are public. To change it to private, click on “This post is public” (in the bottom left of the Recognize someone box) and the status will change to “This post is private”.

Problem: I can’t find my coworker in the search field

• Check that you are spelling their name correctly
• Try searching by first name only
• Confirm that the person has a Kudos account

Problem: I don’t see the option to add points

• Points may not be enabled by your company
• You can still send recognition without points

Problem: My message won’t send

• Make sure you have filled in the required fields (recipient, message, quality)
• Refresh the page and try again
• Contact your program administrator if the issue continues