To use Kudos, you’ll need to be invited by your company’s internal Kudos Admin team. Employees cannot create their own accounts. Once invited, you’ll receive an email to activate your account. After activation, you can log in, connect with your peers, and start sending recognition messages.
Step-by-Step Instructions
Activate your account with an email invitation
- Check your inbox for an email invitation from Kudos.
- Open the email and click the “Activate account” button.
- Follow the instructions to set up your password.
- If your account uses SSO, you will not be asked to create a password.
- Once your password is set, you’ll be redirected to your company’s Kudos platform.
- You can now see your peers and start sending recognition messages.
If you did not receive an invitation email
- Contact your Kudos Administrator and request that they resend the invite.
- If you still don’t see the email, check with your internal IT team to ensure the message isn’t being blocked.
Helpful Tips & Ideas
- Use your work email address when activating your account.
- If your company uses SSO, always log in with your company credentials.
- Add the Kudos email domain to your safe sender list to avoid missing important messages.
FAQs
Q: Do I need to create my own account?
A: No. Your Kudos Admin must invite you to join. You cannot create an account on your own.
Q: What if I can’t find my invitation email?
A: First, ask your Kudos Administrator to resend it. If you still don’t receive it, check with your IT team.
Q: Do I need a password to log in?
A: It depends. If your account uses SSO, you won’t need a password. Otherwise, you’ll set one when activating your account.
Troubleshooting Common Issues
Problem: I didn’t get an invitation email
- Check your spam or junk folder.
- Confirm with your Kudos Administrator that the invite was sent to the correct email address.
- Ask your Kudos Administrator to resend the invite.
- Contact your IT team to see if the email is being blocked.
Problem: I can’t log in after activating my account
- Make sure you are using your company’s Kudos login page.
- If your company uses SSO, log in with your work credentials instead of a password.
- Reset your password if you created one and still can’t log in.
- Contact your Kudos Administrator if issues continue.
Need help setting things up? Reach out to Support or your Customer Success Manager.
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