How to setup my Profile

Access your profile information

1. Click on your profile icon in the top corner.
2. Select My settings.

Update your profile picture

1. Click on Upload image.
2. Select an image from your device.

Update your name

1. Edit your first and last name in the available fields.
2. Click Save.

Update your language preference

1. Select your preferred language from the dropdown menu.
2. Click Save.

Update your timezone

1. Select your timezone from the dropdown menu.
2. Click Save.

Set up multifactor authentication (MFA)

MFA adds an extra layer of security to your account. You can choose between an authenticator app or SMS text message.

Authenticator app

1. Click on Add MFA method.
2. Select Authenticator app.
3. Open your authenticator app on your mobile device and scan the barcode and click next.
4. Enter the code displayed on your mobile device.

SMS text message

1. Click on Add MFA method.
2. Select SMS text to mobile device.
3. Enter your mobile number and click Send.
4. Enter the login code you receive on your mobile device in the activation code field.

Change your password

1. Click on Change password.
2. Enter your current password and new password.
3. Click Save.

Connect to Microsoft Teams

You can link your Kudos account with Microsoft Teams to receive notifications and send recognition directly in Teams.

Follow this guide: How to link my Kudos account to my Microsoft Teams account

• Use a recent, professional photo for your profile picture so colleagues can recognize you easily.
• Keep your time zone updated, especially when traveling or working remotely, to ensure recognition and messages arrive at the right time.
• Always use a strong, unique password and enable MFA to protect your account.

Q: Can I use both SMS and an authenticator app for MFA?
A: Yes, you can add multiple MFA methods for extra flexibility and security.

Q: Do I need to update my profile regularly?
A: It’s a good idea to review your profile occasionally, especially if your name, photo, language, or timezone changes.

Q: What if I forget my password?
A: Click on Forgot password? on the login screen and follow the prompts to reset it.

Problem: I can’t upload my profile picture

• Make sure the image is in a supported format (such as JPG or PNG).
• Check that the file size does not exceed the limit.
• Try uploading from a different browser if the issue continues.

Problem: I didn’t receive my SMS code for MFA

• Confirm your mobile number is entered correctly.
• Check your device has network coverage.
• Try resending the code.
• If the problem persists, select the authenticator app method instead.

Problem: My timezone is showing incorrectly

• Verify you selected the correct timezone from the dropdown.
• Save your changes before leaving the page.
• Log out and back in to refresh your settings.

Problem: I can’t change my password

• Make sure your current password is entered correctly.
• Check that your new password meets the security requirements.
• If you’re still unable to change it, use the Forgot password? option on the login page.