How to manage My settings

Access My settings

1. Click your profile icon in the top corner.
2. Select My settings.
3. Choose Security, Notifications, Privacy, or Integrations depending on what you want to manage.

Manage your security settings

Select Security to manage multi-factor authentication and your password.

Add an MFA method

To add a multi-factor authentication method:

1. Under Multi-factor authentication, click Add MFA method.
2. Choose one of the available methods:
   • Authenticator app (recommended) — use your favorite authenticator app.
   • SMS text to mobile device — receive a verification code by text message. Carrier charges may apply.
3. Follow the instructions for your selected method.

Once an MFA method has been added, it will be listed under Your methods. You can remove an existing method by clicking the delete icon beside it.

Change your password

If your organization has enabled single sign-on, Change password is unavailable in Kudos. But if you use a password to sign in to Kudos, you can change it here by following the prompts.

After successfully updating your password, you will be signed out of your current session, and you will need to sign in again using your new password. 

Manage your notifications settings

Select Notifications to control how you hear about activity in Kudos.

1. Turn Push notifications on or off for your mobile device.
2. Review the available notification types.
3. Select or clear the available Email, Push, and In app options for each activity.

Available notification options vary by activity; certain delivery methods may not be applicable to all notifications.

Note: If you dismiss or reject your browser's request to enable push notifications, you will need to clear that setting from your browser before you can enable push notifications on that device.

Manage your privacy settings

Select Privacy to control the visibility of your celebrations. Choose whether you prefer the Public or Private option for your Birthday and/or Work anniversary.

If you make a celebration private, you may still receive cards set up by your organization, but only you will see them. Your birth year is never disclosed anywhere.

Access your integrations

Select Integrations to view integrations available to you. If it's been enabled by your organization, the Microsoft 365 integration option will be listed here. 

See How to link my Kudos account to my Microsoft 365 (Teams and Outlook web) account for more detailed instructions on how to set up and manage this integration.

• Add a multi-factor authentication method when available to help protect your account.
• Choose notification methods that help you stay informed without receiving updates you don't need.
• Review your privacy preferences so celebrations are shared at a level you're comfortable with.
• Check Integrations to see which connected experiences are available to you.

Q: Where do I update my profile information?
A: Select Profile under My settings. See How to setup my Profile for full instructions.

Q: Why can't I change my password?
A: If your organization has enabled single sign-on, Change password is unavailable in Kudos.

Q: Why can't I select every notification method?
A: Not every activity supports Email, Push, and In app notifications. A dash indicates that an option is unavailable.

Q: What happens if I make a celebration private?
A: You may still receive cards set up by your organization, but only you will see them. Your birth year is never shared.

Q: Where can I find available integrations?
A: Select Integrations under My settings.

Problem: I can't enable push notifications

• Check your browser's notification permissions.
• If you previously dismissed or rejected the browser request, clear that setting from your browser.
• Try enabling push notifications again.

Problem: I can't change my password

• Check whether your organization has enabled single sign-on.
• If single sign-on is enabled, Change password becomes unavailable in Kudos.
• Speak to your Kudos program administrator if you're unsure of the sign-on process to follow.

Problem: I don't see an integration

• Check the Integrations tab for the integrations available to you.
• Contact your program administrator if you expect an integration to be available but don't see it.

Need help setting things up? Reach out to Support or your Customer Success Manager.